PAEROS Warranty
Every PAEROS watch is covered by a 24-month international warranty from the date of purchase.
Our warranty is designed to provide confidence and peace of mind, ensuring that your timepiece performs as intended under normal conditions of use and in accordance with the instructions provided in the user manual.
What Is Covered
During the warranty period, PAEROS will evaluate and, when applicable, repair or replace components affected by:
- Manufacturing defects of the mechanical movement.
- Malfunctions resulting from defective assembly or components.
Any repair or replacement performed under warranty will be determined by PAEROS following the corresponding technical evaluation.
What Is Not Covered
The international warranty does not cover:
- Normal wear resulting from regular use.
- Damage caused by impacts, drops, accidents, or improper use.
- Damage caused by water or moisture resulting from a crown that is not fully secured or use outside the watch's specified water resistance limits.
- Handling, opening, modification, or repairs performed by unauthorized third parties.
- Cosmetic alterations that do not affect the proper functioning of the watch.
- Damage resulting from failure to follow the care and usage instructions described in the user manual.
Register Your Watch
Registering your watch allows us to verify ownership, confirm warranty status, and provide access to future service and support.
Each PAEROS watch includes an international warranty card containing the information required for registration.
To register your watch, click here
Service & Repairs
If your watch requires inspection, maintenance, or repair, our team is here to assist you.
To submit a service request, click here
If your warranty is active, your request will be evaluated according to the warranty terms.
If the warranty period has expired, a quotation will be provided before any repair or paid service is performed.
Warranty Status
Your warranty status is automatically verified when registering your watch and when submitting a service request.
Active Warranty
Your watch remains covered according to the terms outlined above.
Expired Warranty
Even after the warranty period has ended, PAEROS remains committed to supporting your timepiece through our service and repair program.
Need Assistance?
If you have questions regarding warranty coverage, registration, or service requests, please contact our team.
Contact us - info@paeros.com